Ken Wragg

Systems development and support manager

Margie Wragg

Nurse Consultant

Geoff Spillane

Systems Development

Antony Brown

IT Support

Robyn Reid

Orana Aged Care

Janine Brooke

Customer Support

Carolyn Shaw

Customer Support & Training

Ken Wragg - Ken is our development team leader and primary customer support contact. Ken has been developing systems For Aged Care since 1984 and has had experience with many of the funding systems ranging from deficit funding through CAM/SAM, RCI, RCS and now ACFI. Ken has vast experience in all areas of Aged Care and specialises in Payroll, Rosters and Financial Systems.

Geoff Spillane - Geoff is a highly qualified programmer who is responsible for the Medicare E-Business systems integration. Geoff has many years experience as a programmer and support officer and is highly skilled with Clarion and Microsoft development tools. Geoff is a welcome recent addition to the ACS Team.

Antony Brown - Antony is our on site systems support tech who specialises in networking systems. Antony also plays a major part in the development of our Aged Care Systems and has extensive programming and software development experience and a wide knowledge of the Microsoft .NET environment.

Robyn Reid - Managing Director of Orana Aged Care which commenced operation in 1998, Robyn is a registered nurse with over 25+ years nursing experience.

Robyn is the creator of the Orana Care System which has been refined over the last 10 years with input from clients and is also an experienced trainer in documentation and funding issues. Robyn has had numerous articles published in aged care journals and has spoken at a number of aged care conferences about Aged Care Issues. Robyn has also gained much experience as an aged care quality assessor and has conducted many site audits as team leader and member over the years.

Robyn is available to assist in the installation, implementation and training of the Orana System as well as advising facilities on best practice surrounding clinical and documentation issues.

Janine Brooke - Janine is a long standing team member who specialises in installations, training and help desk support. Janine has been an integral part of the team for over 10 years and has a wealth of knowledge and experience in all accounting facets of Aged Care in both the private and charitable sectors.

Janine is also available for payroll and Billing processing and consulting.

Carolyn is a new addition to the ACS team and will be responsible for client training and on site support.

Carolyn specialises in Payroll, Rosters and Resident Billing